Continuous Improvement
Crowdrush values accessibility feedback and uses it to help guide ongoing improvements to the platform. As standards, technology, and customer needs evolve, we may update this Accessibility Policy and our accessibility practices.
Accessibility Statement
Effective Date: April 6th, 2026
Last Updated: April 6th, 2026
Crowdrush is committed to making its ticketing platform and related digital services accessible to all users, including people with disabilities.
We are continuously working to improve the accessibility and usability of our website, hosted checkout pages, mobile experiences, and related tools so that all users can access information, purchase tickets, manage their accounts, and interact with our platform in a meaningful and inclusive way.
Our Commitment
Crowdrush is committed to providing a digital experience that is accessible to the widest possible audience, regardless of technology or ability. We aim to design, develop, and maintain our services with accessibility in mind and to support an inclusive experience for customers, event organizers, venues, and attendees.
Accessibility Standards
Crowdrush aims to follow generally recognized accessibility best practices and standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and we continue to evaluate alignment with newer guidance such as WCAG 2.2 where practical. W3C identifies WCAG as the core web accessibility standard and encourages use of the latest version.
Ongoing Efforts
To support accessibility, Crowdrush may take steps such as:
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designing pages with readable structure and clear navigation;
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supporting keyboard navigation where feasible;
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using sufficient color contrast where practical;
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providing text alternatives for meaningful visual content where appropriate;
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improving compatibility with assistive technologies;
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reviewing new features for accessibility during design and development; and
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making ongoing updates to improve usability and reduce barriers.
Accessibility is an ongoing effort, and we recognize that some areas of the platform may need improvement over time.
Third-Party Content and Integrations
Certain areas of the Crowdrush platform may include third-party content, tools, plugins, embedded services, payment flows, venue integrations, or organizer-provided materials that are not fully controlled by Crowdrush. While we encourage accessibility best practices across all parts of the user experience, we cannot guarantee the accessibility of third-party content or systems.
Requests, issues and suggestions
If you experience difficulty accessing any part of the Crowdrush platform, notice any accessibility barrier, or have suggestions on how we can improve accessibility, please contact us:
Email: info@gocrowdrush.com
When reaching out, please include:
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the page or feature you were trying to access;
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a description of the issue;
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the device and browser you were using, if known; and
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any assistive technology you were using, if applicable.
We will make reasonable efforts to review your request and respond as appropriate.
